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Helping you to find your perfect
park & caravan holiday home

No. 1 dealer in North Wales & Cheshire

 
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Customer Care

Making you our number one priority.

Roy Kellett Caravans is an approved NCC Holiday Home Distributor and as such comply with the code of practice set out by the NCC. The main principle are to:

  • Treat consumers fairly
  • Provide greater consumer protection and rights than required by law
  • Deliver high levels of customer satisfaction
  • Ensure consumer access to low cost independent redress

Roy Kellett Caravans and our sister company Lloyds Caravans are a trusted name within the leisure industry, and have an excellent reputation within customer service and aftersales. With over 50 years’ worth of experience within the industry, there is no question which will go unanswered. If you have any queries before, during or after the purchase of your holiday home, we will be here to help you.

All of our new holiday homes come with a minimum of a 12 months manufacturer’s warranty giving you an additional peace of mind with your purchase. As well as this, some holiday homes can also carry a structural and corrosion warranty that in some cases can last up to 10 years.

 

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